Urban Forest Nursery, Inc. Sales Policies

PAYMENT OPTIONS

For New Customers (with no UFN Credit History):
Cash/Check on Delivery/Pick-Up, OR
Net 30 upon Approval of Credit Application

For Existing Customers in Good Standing:
Cash/Check on Delivery/Pick-Up, OR
Net 30
*Customer with terms will remain in good standing unless 2 late payments are made.  Credit terms may be reestablished after 5 successfully paid-on-time orders.

For ALL Customers:
Click the "Pay Now" button to make payments via PayPal.

DISCOUNT POLICY


Single Order Discounts:
$5000-$9,999 = 5%
$10,000 and up = 10%

High-Value Customer Discounts:
Once a customer reaches cumulative purchases of $15,000 in a fiscal year, every subsequent purchase will be discounted at 10% (regardless of subsequent purchase amount).

Total annual purchases per customer will be reviewed on an annual basis.  Customers reaching cumulative purchases of $15,000 in a year will continue to receive this discount until annual purchases no longer reach $15,000.

*Discounts are voided if invoice is not paid on time for customers with credit terms.
*Sales made through brokers and transactions via PayPal are not eligible for discounts.

ORDER HOLD POLICY

Urban Forest Nursery, Inc. will gladly hold inventory for customers who are not ready to take immediate delivery.  The following is our policy for order holds:

If tree pick-up date is less than 1 month from order date, no deposit required.
If tree pick-up date is 1-3 months from order date, 25% non-refundable deposit required.
If tree pick-up date is greater than 3 months from order date, 50% non-refundable deposit required.

*Note: If deposits are not made within 30 days of order date, we will re-stock held inventory.

RESTOCKING FEE

Once order has been confirmed and trees dug, a restocking fee of 25% will be charged if trees are no longer needed by the customer.

CUSTOM/CONTRACT GROWING SERVICES AVAILABLE - contact us for terms and conditions

**Urban Forest Nursery, Inc. reserves the right to change and/or discontinue the above Sales Policies at any time, with or without notification.
15119 McLean Road
Mount Vernon, WA  98273
(O) 360-428-5810
(M) 360-770-9921
(F) 360-428-1822

[email protected]
www.flickr.com
Urban Forest Nursery, Inc.
Specializing in Street & Landscape Trees
(O)360-428-5810  (M)360-770-9921  (F)360-428-1822